Question What is the policy on cancelling the cover should we go ahead? Answer There is a 30 day cooling off period during which you would receive a full refund (as long as no claims are made), if you cancel after this date (Please see the terms and conditions for details). We need to be
Question Do you charge any interest on monthly installments? Answer Yes, monthly payments are administered by Premium Credit Limited, interest is charged with a minimum credit fee. Please check with us what the monthly cost would be on your quote. We can also accept direct debits when the policy is taken in euros and paid
Question If I add more contents at a later date can I add extra contents cover then or do I need to take it now? Answer You don’t need to include the extra contents right now, if at a later date you add more furniture then all you need to do is call us and
Question What does Legal Expenses Cover Provide Answer Legal expenses cover (Family Legal Protection) adds an extra £20.50 to your premium under the Holiday Home, Main Residence, Park Home, Static Caravan and Non-Standard Property Policies, this cover is not available under the Block and Bed & Breakfast Policies. For UK Landlord Policies the additional premium
Question Does the policy cover pedal cycles, money away from home etc or is that just a list that you have to pay extra to add to a policy? Answer The policy does include cover for pedal cycles up to £/€500 and personal money up to £/€250. We can insure items away from the home
Question Is glass is also included in the cover? Answer If you have covered for accidental damage which includes cover for sanitary ware, mirrors and glass then you are covered. If you choose not to take out accidental damage then glass will be covered under all the other perils. Accidental damage cover for glass/sanitary is
Question Do you have an option to cover garden fences, shed & contents? If so what is the extra premium? Answer We cannot extend storm, subsidence and falling trees damage to these items, but they are still covered for theft, collision damage, fire, falling aerials etc and accidental damage cover.
Question I have just checked and the buildings are insured through the community fees - is it possible just to get contents and 3rd party liability only? Answer We do not offer liability cover with contents only - you must have buildings cover to include Public liability.
Question The £5m public liability also includes cover for employees carrying out domestic duties on your behalf. Who exactly does this cover? Answer Domestic servants could be a cleaner or gardener, in the event they are injured on your property and you are found to be liable then you are covered. If you are having
Question What is the excess level? Answer The excess level on the Holiday Home Policy is either: £/€0/ £/€50/ £/€150/ £/€250 or £/€500 For UK Main Residence Policies and UK Landlord Policies the excess is either: £50/£100/£250/£500/£1,000 For UK Block Policy the excess is either: £0/£100/£250/£500/£1,000/£2,500/£5,000 Depending on which excess level you choose, this applies