Question What is the excess level? Answer The excess level on the Holiday Home Policy is either: £/€0/ £/€50/ £/€150/ £/€250 or £/€500 For UK Main Residence Policies and UK Landlord Policies the excess is either: £50/£100/£250/£500/£1,000 For UK Block Policy the excess is either: £0/£100/£250/£500/£1,000/£2,500/£5,000 Depending on which excess level you choose, this applies
Question If I started to live part of the year in UK and part of the year in France, would the policy remain valid? Answer The Homes and Holidays Homes policy can cover either a holiday home or a main residence.
Question What professional bodies do Intasure belong to? Answer We are members of three professional bodies: Financial Conduct Authority – number 311572 AIPP – Association of International Property Professionals BIBA – British Insurance Brokers Association
Question On the FCA website under you registration number it states that you are unable to hold client money. Could you explain the implication of this? Answer This is for the protection of our clients as we are contracted with our underwriters on a risk transfer basis, which is explained below: Intasure act as an
Question How do we now proceed, can we take the policy out over the internet? Answer We will need to speak to you before we process the policy for you as we will need some underwriting questions answered, it will only takes a few minutes to set a policy up.
Question My bank are saying that they will not accept any other insurance than their own cover, is there no way we can insure with you? Answer We quite often come across banks who try and claim the above in order to retain their business. If you have a mortgage then it is usual that
Question The resale value of the property is about €150,000 not €1m - can you please amend the quote price to reflect this? Answer We work out the price of your policy based on the type of property you own. Properties are covered up to £1m/€1m, this is to ensure that you cannot be underinsured
Question How can I pay for the cover? Answer We take payment over the phone so please do not e-mail in any bank or card details as for security reasons we will delete them straight away. You can pay by Credit or debit card in full, we accept Mastercard, Visa (credit, debit and electron) Delta,