Question If the swimming pool is polluted due to flood or something like that, is that covered? Answer If pool is damaged by an insured peril and this pollutes the pool then there is cover. Question Are there any exclusions regarding the swimming pool? Answer The following details the exclusions regarding the swimming pool, and
Question If we take this cover out we will pay in sterling, as our property is in the euro zone currency will we be paid in sterling or euros in the event of a claim? Answer If you take this policy out paying in sterling then monies you receive in the event of a claim
Question I would like to insure an apartment in Turkey, there are four apartments in the block, how would it be handled if, for example, the apartment below me was not insured. Presumably a rebuild would not be possible, would a straight payment be made? Answer If the other apartments are uninsured then the loss
Question If a tree fell down on the parameter of our property but did not actually damage the property, would we be covered for the removal of the tree? Answer No, only Falling trees or branches (including the cost of removal up to £500, lamp posts or telegraph poles, causing damage to the Buildings.
Question Our apartment is in a complex, does this policy cover damage caused to neighbouring apartments in event of fire, smoke damage etc initiating in our apartment? Answer There are two possible routes should this happen depending on whether the other party(ies) are insured. If they are insured they would claim through their own insurer,
Question What would be the process for making a claim from abroad, would damage assessors be sent from the UK in the event of a claim, and if so would the policy cover their travel and accommodation expenses, or would I have to organise this at my expense? Answer The claims numbers can be found