We quite often come across banks who try and claim the above in order to retain their business. If you have a mortgage then it is usual that for the first year that you will need to insure with them. After that you are free to go on cover with whoever you wish, if you are having trouble with your bank then please contact email@example.com and ask for a copy of the EU Directive which provides that any insurance company within the EU is free to do business within the EU. This directive enshrines in law the free market and prevents protectionism. In the past we have had clients who have reported their banks to the EU Competition Commission and the banks have quickly changed their mind. Do not hesitate to contact us for advice on how to deal with banks.