How to Make a Claim

To make a claim, first read the Policy and Schedule to check that you are covered.

To register a claim please download a claim form, complete it and return it to Intasure.

Claims Office Hours: Monday – Friday: 8:30am – 5:00pm
Personal Claims Tel: +44 (0)345 111 0672
Business Claims Tel: 03330 100 799
24hr Emergency Claims Tel: +44 (0)345 111 0672
Personal Claims Email: Click Here
Business Claims Email: Click Here
UK Residential Policy – Emergency Property Assistance: + 44 (0)844 826 1786

Or you may write to:

Intasure
Oakhurst House, 77 Mount Ephraim,
Tunbridge Wells, Kent, TN4 8BS
UNITED KINGDOM

You should complete a claim form and let us have as much information as possible to help us deal with your claim quickly and fairly.
You should also refer to the section on pages 31 and 32, Settlement of Claims.
Finally, do not hesitate to ask for advice, we will be pleased to help you.

Touring Caravan Claims

To make a claim please contact the claims administrators using the following address or telephone number:

The Claims Administrators
Vantage Insurance Services Ltd
Juniper House
Warley Business Park
Great Warley
Brentwood CM13 3BA
Tel: + 44 (0)1277 243045