How to make a claim
To make a claim, first read your policy wording and schedule of cover to check that you are covered.
To register a claim, please download a claim form, complete it and return it to Intasure.
- Claims office hours:Monday – Friday: 8:30am – 5:00pm
- Personal claims phone number:+44(0)345 111 0672
- Business claims phone number:+44(0)3330 100 799
- 24hr emergency claims phone number:+44(0)345 111 0672
- Personal claims email address:claims@intasure.com
- Business claims email address:claims_helpdesk@ajg.com
- UK residential policy– Emergency Property Assistance: +44(0)1737 334 491
Or you may write to:
Intasure
Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells,
Kent,
TN4 8BS
United Kingdom
You should complete a claim form and let us have as much information as possible to help us deal with your claim quickly and fairly.
Claim form
Download a claim form, complete the form, and email it to: claims@intasure.com.
