How To Make A Claim
To make a claim, first read your policy wording and schedule of cover to check that you are covered.
To register a claim, please download a claim form, complete it and return it to Intasure.
- Claims office hours: Monday – Friday: 8:30am – 5:00pm
- Personal claims phone number: +44(0)345 111 0672
- Business claims phone number: +44(0)3330 100 799
- 24hr emergency claims phone number: +44(0)345 111 0672
- Personal claims email address: claims@intasure.com
- Business claims email address: claims_helpdesk@ajg.com
- UK residential policy– Emergency Property Assistance: +44(0)1737 334 491
Or you may write to:
Intasure
Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells,
Kent,
TN4 8BS
United Kingdom
You should complete a claim form and let us have as much information as possible to help us deal with your claim quickly and fairly.
Claim Form
Download a claim form, complete the form, and email it to: claims@intasure.com
What our customers say about us
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24 Sept 2024
Very easy service to use and no hard…
Very easy service to use and no hard sell which was nice. Good customer service and happy with my encounter. Would use again
Jason T
24 Sept 2024
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29 Aug 2024
Exceptionally fast and efficient…
Exceptionally fast and efficient service from Nikki Hickmott. I was in a hurry to cover my house in France and it was sorted within the hour. Brilliant service.
Katryn
29 Aug 2024
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20 Aug 2024
Ruben Lopes was patient and knowledgeable
Ruben Lopes was patient, calm and extremely polite. Ruben was professional and knowledgeable. He is a wonderful asset for your company.
Karen Reading
20 Aug 2024
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20 Aug 2024
Very thorough quote process
Very thorough quote process, and Julian was very knowledgeable.
JC
20 Aug 2024
